Company:
Giva
Year:
2025
Duration:
3 days
Role:
UX/UI Auditor
The Giva mobile app audit was aimed at evaluating the app’s user experience and interface to identify areas for improvement. The project focused on understanding how users interact with the app, uncovering friction points, and providing actionable insights to enhance usability, engagement, and overall satisfaction. This audit helped create a clear roadmap for optimizing the app without making any design changes directly.
Problem
The Giva mobile app had potential usability challenges that could impact user engagement and retention. There was a need to understand where users might face difficulties in navigation, accessibility, and overall app flow, as well as to identify inconsistencies in design and messaging.
Solution
I conducted a UX/UI audit of the Giva mobile app, analyzing user flows, navigation, and task completion. I assessed design consistency, mobile responsiveness, and accessibility, identified key pain points, and provided actionable recommendations to improve usability, visual consistency, and overall user experience.
